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Website Design Melbourne

Using Your Email


Using your Email

ResultIT provides web hosting and support, website design in Melbourne and search engine optimisation services.

You are able to accept messages from anyone using an email client such as
Microsoft Outlook or Apple Mail.

POP and IMAP are the 2 most common email protocols on the internet. Both POP and IMAP allow an email client to communicate with your services in different ways.

How does POP work?

POP (Post Office Protocol) is the older method among the two for mail retrieval. POP grabs the emails from your server and downloads them to your email client.

using your email WARNING:
These emails are deleted from the server, and will not be available if you access your mail
from another location, including webmail.

Junk mail may be routed into a Spam Folder which is accessible only to IMAP connections, so if you're using POP, you may miss out on potential emails that have been filtered to junk mailbox. If you decide to use POP you can still view these messages using webmail at   http://webmail.resultit.com.au   or   http://www.resultit.com.au/webmail .

How does IMAP work?

IMAP is the safer way to connect to your email server. It displays contents of your mailbox as they appear on your server. Spam folders are configured to be IMAP-Only, meaning you will need to use an IMAP connection in order to view and delete messages. So IMAP connection is a better way to keep an eye on your Spam folder, and to make sure you don't download email off your server that you would like to read elsewhere.

What about Email Security?

Customers who travel more often and like to securely check their email from various locations such as a wireless hotspot can use SSL (Secure Sockets Layer). This will allow any email client to connect to your service over an encrypted connection.

Settings for IMAP with SSL (Secure Sockets Layer)

Incoming Mail Server:
(gs) – s#####.gridserver.com
(ss) – ss##.shared.server-system.net
(dv) – xxx.xxx.xxx.xxx

Incoming Port #: 993
Incoming SSL: Yes/Enable

Username: username@resultit.com.au
Password: enter your password

Outgoing Mail Server:
(gs) – s#####.gridserver.com
(ss) – ss##.shared.server-system.net
(dv) – xxx.xxx.xxx.xxx

Outgoing Port #: 465 (Grid-Service customers may also use port 587)
Outgoing SSL: Yes/Enable

Settings for IMAP without SSL (Secure Sockets Layer)

Incoming Mail Server:
(gs) – mail.resultit.com.au or s#####.gridserver.com
(ss) – mail.resultit.com.au or ss##.shared.server-system.net
(dv) – mail.resultit.com.au or xxx.xxx.xxx.xxx

Incoming Port #: 143
Incoming SSL: No/Disable

Username: username@resultit.com.au
Password: If you do not know your password please see: How do I create email accounts on my (gs) Grid-Service?

Outgoing Mail Server:
(gs) – mail.resultit.com.au or s#####.gridserver.com
(ss) – mail.resultit.com.au or ss##.shared.server-system.net
(dv) – mail.resultit.com.au or xxx.xxx.xxx.xxx

Outgoing Port #: 25 (Grid-Service customers may also use port 587 if needed)
Outgoing SSL: No/Disable

Settings for POP with SSL (Secure Sockets Layer)

using your email WARNING:
You may only use mail.resultit.com.au for your incoming and outgoing mail servers if you have a SSL Certificate.

Incoming Mail Server:
(gs) – s#####.gridserver.com
(ss) – ss##.shared.server-system.net
(dv) – xxx.xxx.xxx.xxx

Incoming Port #: 995
Incoming SSL: Yes/Enable

Username: username@resultit.com.au Password: enter your password Outgoing Mail Server:
(gs) – s#####.gridserver.com
(ss) – ss##.shared.server-system.net
(dv) – xxx.xxx.xxx.xxx

Outgoing Port #: 465 (Grid-Service customers may also use port 587 if needed)
Outgoing SSL: Yes/Enable

Settings for POP without SSL (Secure Sockets Layer):

Incoming Mail Server:
(gs) – mail.resultit.com.au or s#####.gridserver.com
(ss) – mail.resultit.com.au or ss##.shared.server-system.net
(dv) – mail.resultit.com.au or xxx.xxx.xxx.xxx

Incoming Port #: 110 Incoming SSL: No/Disable Username: username@resultit.com.au Password: enter your password Outgoing Mail Server:
(gs) – mail.resultit.com.au or s#####.gridserver.com
(ss) – mail.resultit.com.au or ss##.shared.server-system.net
(dv) – mail.resultit.com.au or xxx.xxx.xxx.xxx

Outgoing Port #: 25 (Grid-Service customers may also use port 587)
Outgoing SSL: No/Disable


Notes/Supplemental Resources:

Explanation of IMAP – http://en.wikipedia.org/wiki/Imap
Explanation of POP – http://en.wikipedia.org/wiki/Post_Office_Protocol
Explanation of SSL – http://en.wikipedia.org/wiki/Transport_Layer_Security
Email Program Setup Tutorials – Email Program Setup Tutorials